Contact Us

Kontaktieren Sie uns

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E-Mail

reception@fernest.com.au

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Address

135b Redfern Street | Redfern, Sydney

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Phone

0466 122 936

Quenny

Frequently asked questions

  • Do I need to book in advance or can I walk in?

    We recommend booking in advance to secure your preferred stylist and time slot, as our team often books out quickly. However, if you're nearby, feel free to call — we may be able to accommodate you on the day.

  • What should I bring to my appointment?

    Just bring yourself! If you have any reference photos, past colour history, or specific product sensitivities, feel free to let us know beforehand — it helps us tailor the experience to you.

  • What products do you use?

    We proudly use O&M (Original & Mineral) — a clean, Australian-made brand that’s cruelty-free, low-tox, and gentle on both your hair and the environment.

  • Can I colour my hair if it's damaged or previously coloured?

    Absolutely — we specialise in colour corrections and gentle techniques for compromised hair. During your consultation, we’ll assess your hair health and recommend the safest path to your desired look.